000			01630nam a22002897a 4500
005			20220911091814.0
020			_a9783540002437
040			_aNapata-Lib
082	0	4	_221 _a658.406 _bBUS
245	1		_aBusiness Process Change Management : _bARIS in Practice / _c[Edited By] August-Wilhelm Scheer, Ferri Abolhassan, Wolfram Jost, Mathias Kirchmer ; [fForeworded By] Michael Hammer.
260			_aBerlin : _bSpringer, _c2003.
300			_aXIII, 290 Pages : _bIllustrations : _c24 cm.
336			_2rdacontent _atext _btxt
337			_2rdamedia _aunmediated _bn
338			_2rdacarrier _avolume _bnc
520			_aThis book shows you how to achieve business process excellence through change management activities, with case studies from major corporations such as American Meter and the US Navy. The book defines business process change management as information, communication, and training that enable people to make change and improvements happen. Using case studies the text shows how this change management is applied in practice using a framework like the ARIS House of Business Process Excellence or software tools like the ARIS Toolset.
650			_aCompanies _xInnovative processes _9213
650			_a Organizational Change _9214
650			_aBusiness Structural Adjustment _9215
650			_aBusiness Entrepreneurship _9216
700	1		_aScheer, August-Wilhelm _eEditor. _9217
700	1		_aAbolhassan, Ferri _eEditor _9218
700	1		_aJost, Wolfram _eEditor. _9219
700	1		_aKirchmer, Mathias _eEditor. _9220
700	1		_aHammer, Michael _eForworder. _9221
942			_2ddc _cERE
999			_c60 _d60