01630nam a22002897a 4500 20220911091814.0 9783540002437 Napata-Lib 21 658.406 BUS Business Process Change Management : ARIS in Practice / [Edited By] August-Wilhelm Scheer, Ferri Abolhassan, Wolfram Jost, Mathias Kirchmer ; [fForeworded By] Michael Hammer. Berlin : Springer, 2003. XIII, 290 Pages : Illustrations : 24 cm. rdacontent text txt rdamedia unmediated n rdacarrier volume nc This book shows you how to achieve business process excellence through change management activities, with case studies from major corporations such as American Meter and the US Navy. The book defines business process change management as information, communication, and training that enable people to make change and improvements happen. Using case studies the text shows how this change management is applied in practice using a framework like the ARIS House of Business Process Excellence or software tools like the ARIS Toolset. Companies Innovative processes 213 Organizational Change 214 Business Structural Adjustment 215 Business Entrepreneurship 216 Scheer, August-Wilhelm Editor. 217 Abolhassan, Ferri Editor 218 Jost, Wolfram Editor. 219 Kirchmer, Mathias Editor. 220 Hammer, Michael Forworder. 221 ddc ERE 60 60 0 0 ddc 0 0 MLI MLI 2022-09-11 0 658.406 BUS 00001747 2022-09-11 2022-09-11 ERE